Adsafe Compliance Assistant

What is an Adsafe Compliance Assistant expected to do?

Download a job description for the  Adsafe Compliance Assistant pdf-icon-16x16.png  role.

Download an operational checklist for the  Adsafe Compliance Assistant pdf-icon-16x16.png  role.

What are the Adsafe safeguarding requirements?

There are three (3) requirements:

  1. Working With Children Check (or equivalent) – your state/territory/country requirement.

  2. Adsafe Safer Churches Awareness Training.

  3. Adsafe Code of Conduct.

What is a Team View and how do I get access to it?

The Team View is generated when the Adsafe Safeguarding team assigns you as ‘manager’ to the Adsafe e-learning accounts of people in your church (or relevant Conference personnel). When an e-learning account is created by a person identifying that they attend your church, this account is manually linked to you as ‘manager’. It is based on a daily user report sent to Adsafe by the external learning company that manages the e-learning portal. If a person with an existing account changes their church detail to yours, that account will also be linked manually by the Safeguarding team.

The Team View is accessed by logging into your Adsafe e-learning account and scrolling down until you see the Team View header.

How do I get people’s names listed on my Team View?

The linking of your church’s learners to your Team View is a manual process done by Adsafe. It is based on a daily user report sent to Adsafe by the external learning company that manages the e-learning portal. This daily user report lists people who have created new accounts since the previous report was generated.

Why isn’t my church Pastor listed in my Team View?

Each Conference has a Team View which contains a list of the Pastors in their Conference. The Pastors are linked to the Conference Team View as ‘manager’ rather than the local church Team View. Any questions about your Pastor’s compliance should be directed to your local Conference Office.

How do I know if people in my church are compliant?

Our  compliance checking pdf-icon-16x16.png  document contains instructions on using the Team View in the eLearning portal to check compliance.

Can I organise Adsafe to deliver face-to-face Training at my church? I have people attending who are not computer literate.

Please contact the Safeguarding Team at Adsafe should you wish to organise Training for your church.

Who in the local church/company/group needs to complete their Adsafe requirements?

The following groups of people need to complete their requirements:

  • Any adult aged 18 and over working/volunteering in a child-related role.

  • Church Board members or leadership group members.

  • In a role listed on the Church or Conference's designated child-related role schedule. (Schedule B1.2 or Schedule B2.2)

What is a child-related role?

Child-related roles includes any person:

  1. Making leadership decisions in an entity that offers child services.

  2. With unsupervised care of children.

  3. With unsupervised access to children while performing regular duties.

  4. With access to children’s information as a regular part of their duties.

  5. In a role listed on the Church or Conference's designated child-related role schedule. (Schedule B1.2 or B2.2)

Why do Board or leadership group member need to complete their Adsafe requirements?

The Board or Leadership Team/Group has the responsibility for administering sound governance at the local church level. This governance includes being knowledgeable about, and giving advice on, the protection of children and people at risk.

The Adsafe Policy requires that persons on the church Board/Leadership Team should meet the Adsafe requirements. The Policy is based on Christ’s commission and our church’s commitment to protect children and people at risk.

Church leaders set the tone for the culture of the church. Prevention of harm to vulnerable groups is the key to creating cultural change.

I want people in my church to complete their requirements. Where do they go to do that?

The Awareness Training and Code of Conduct are available to completed on-line on the Adsafe e-learning portal at the web address If a person doesn’t already have an account, they should click on “not a member? Sign up” at the bottom of the log-in panel.

What is the Awareness Training? How long will it take to complete?

The Awareness Training is a series of modules designed to educate the learner about why children and people at risk should be protected, understanding abuse and how to respond to it, developing safe leadership in churches and safety planning. At a minimum it will take around 1.5 to 2 hours to complete, but it may take longer depending on the level of computer literacy and reading ability. The Training need not be completed all in one session. Once the Training is launched, you can “exit course” at any time, return later and take up where you left off.

How long is the Awareness Training current for?

Three years from the date of completion.

What is the Code of Conduct? How long will it take to complete?

The Code of Conduct is a document which outlines appropriate conduct for employees and volunteers working in child-related roles or making leadership decisions on behalf of children. The aim of the Code of Conduct is to create a safe culture by outlining the expected behaviour and practices of a child and vulnerable person safe community and inviting staff and volunteers to commit to this behaviour and practice. The Code of Conduct will take about 10-15 minutes to complete.

How often does a person need to sign an Adsafe Code of Conduct?

The Code of Conduct needs only to be signed once, unless a new version is released by Adsafe. There is no need to sign it every year.

How do I remove people’s names from my Team View?

Please contact the Safeguarding Team at Adsafe for advice if you wish to have names removed from your Team View. 

Can I change the details of people listed in my Team View?

Yes, as the Compliance Assistant you can change any of the details of a person listed in your Team View with the exception of their user name.

Click on the person’s name. Click on the ‘Go To Profile’ button at the bottom of the pop-out menu. This will load the person’s settings. Make the necessary changes then click the ‘Save Profile’ button at the bottom left-hand corner of the screen.

You are encouraged to keep the job positions and personal details of your learners up to date especially after the Nominating Committee report is voted through.

Can the Working With Children Check (or equivalent) details be recorded in a person’s account?

Yes, there is now a free-text field in the settings area of the account where a person can record these details in a format of their choice. You can add these details by using your Team View, or the account holder can add by editing their profile. Details can also be input at the time an account is created. Whilst a report on WWCC or expiry dates cannot be system-generated from this data, this enhancement means that all Adsafe compliance data can now be stored on the portal.

Recording of the WWCC details in the free-text field does not trigger a renewal reminder for the account holder of their WWCC. The account holder will still need to be reminded that their WWCC is due to renew. Some government jurisdictions will email the account holder when their WWCC is due for renewal.

A member created an e-learning account but the Training and Code of Conduct are not showing up to complete.

The Awareness Training and Code of Conduct are activated into an account by virtue of the job positions placed into the Job Position field. Only child-related roles (eg Sabbath Schools for under 18s, Adventurers, Pathfinders, Children’s Ministries, VBS, creche), Elder and Board Member/Leadership Team will automatically activate the Awareness Training and Code of Conduct.

If your member is in a job position/s other than these, adding the position ‘Church Nominated Role’ will activate the Awareness Training and Code of Conduct.

Which positions in the e-learning database will automatically activate the Training and Code of Conduct?

A list of positions which automatically activate the Training and Code of Conduct is available in the eLearning  Job Roles pdf-icon-16x16.png  document.

How can I find out the completion details of my own Training and Code of Conduct?

  1. Log into your e-learning account at the web address 

  2. Click on Goal Centre (underneath the Adsafe logo at the top left-hand corner of your screen),

  3. then on the Completed button.

  4. Click on the right-facing arrow at the right-hand edge of the screen to unpack details of your completed Awareness Training. The date you completed it will be displayed.

Where do I find the Adsafe Child Protection Policy and Role Requirements Guidelines?

The policies page ( on our Adsafe website has these documents:

Adsafe Child Protection Policy == CVPPP pdf-icon-16x16.png

Role Requirements Guidelines == RRG pdf-icon-16x16.png

Is there an electronic printable version of the Adsafe Code of Conduct?

Yes, a printable version of the Code of Conduct is located on the Adsafe website's policy page: The  CoC pdf-icon-16x16.png  document is the first one listed in the Code of Conduct section of the Adsafe Safeguarding Framework table.

I’m expected to present an Adsafe report to the Church Board. How often should I report and what should I put in that report?

Adsafe suggests that a report be given to every Board meeting, or at least regularly. This keeps the safety of our churches in the minds of Board members and leaders.

The format is not prescribed, and it will depend on feedback from your Board/leadership group on what they would like to know. You may wish to include the following:

  • Information on Adsafe requirements for those in child-related and Board roles as a general reminder to Board/leadership members.
  • Reminder of the need to complete a Form A and Schedule B (if applicable).
  • Sharing any relevant information from Adsafe eg website changes, useful documents, upcoming Training options.
  • Compliance statistics for the local church eg number and/or percentage compliant.
  • Strategies for encouraging compliance (if applicable).
  • Any concerns about those who are non-compliant and enlisting the Board’s support.